Our knowledgeable and caring team of dedicated, conscientious professionals includes psychiatrists, psychologists, social workers, licensed counselors, and licensed psychological examiners who are professionally trained to assist with the mental, behavioral, and emotional issues that affect you.

These eminently qualified professionals include clinicians specializing in areas such as Child and Adolescent Psychology, Play Therapy, Couples Therapy, Grief Therapy, and Psychological Testing.

Providers who practice at Psychology & Counseling Associates adhere to the highest standards of care in the field of mental, behavioral, and emotional health.

Click on providers’ photos to learn more about them.

The medical providers practicing at PCA are not agents or employees of PCA. They are all independent private practitioners.

Susan L. Shackelford, Ph.D.
Clinical Psychologist

Dr. Susan Shackelford is a licensed clinical psychologist who works with student athletes to enhance their performance in their sports.


Fayetteville Providers

Thalia Ballinger, LCSW
Licensed Clinical Social Worker

Thalia Ballinger is a Licensed Clinical Social Worker who has been serving individuals, couples, families, and children for thirty years.  Thalia earned a bachelor’s degree in Psychology from Rutgers University in 1989 and a master’s degree in Social Work from Virginia Commonwealth University in 1991.  She has experience providing individual, couple, and family therapy, adoption services, trauma counseling, grief support, parenting education, and family crisis intervention.  She has provided therapy for people with a wide range of issues including depression, anxiety, bipolar disorder, grief and loss, marriage and parenting difficulties, ADHD, and substance abuse. 

Counseling provides an opportunity to share hurts, fears, vulnerabilities, struggles, and failures, as well as strengths and successes, in a supportive, objective, and safe environment.  Thalia believes it is important to be compassionate, understanding, and honest as she assists clients to identify and work towards their goals for treatment.  She believes in the value, dignity, and purpose of every person and uses a variety of treatment methods to offer hope, healing, and health including solution-focused, cognitive-behavioral, family systems, and attachment-based therapy. 

Thalia has called Fayetteville, Arkansas home for over twenty years.  She is married with three children.  She and her family enjoy taking hiking and camping trips throughout the US. 

Only seeing patients via telemedicine


Amy Bassarear, LCSW
Licensed Clinical Social Worker

Amy Bassarear, LCSW received her Master of Social Work for Colorado State University. She began her career providing mental health and substance abuse services to individuals and families experiencing homelessness and severe mental health concerns. She had the pleasure of working at one of the country’s first youth homeless shelters. Amy is passionate about making quality mental health services accessible to all walks of life.
Amy utilizes an open calming approach to empower others on their path of healing. She will help maintain a safe space for people to express themselves without judgment. Amy has experience treating individuals, families, and groups with issues related to depression, trauma, adjustment disorders, behavioral concerns, ADHD, anxiety, mood disorders, personality disorders, and substance use disorders. She has spent the past ten years providing mental health services for children, youth and adults in a variety of settings including schools, shelters, primary care and outpatient clinics.
Amy relocated to NWA several years ago to be closer to family and establish roots. In her spare time, Amy enjoys exploring the outdoors, live music, traveling, cooking, and spending time with her husband, children, and dog.


Laura Camargo, LCSW
Licensed Clinical Social Worker

Laura Camargo is a Licensed Clinical Social Worker with over 14 years of experience. Laura earned her bachelor’s degree in psychology from Arkansas State University and subsequently earned her master’s degree in social work from the University of Arkansas.  She has experience working with children, adolescents, and adults in a community mental health setting. Laura has experience working with a wide range of issues including, anxiety, depression, and adjustment to life stressors. Laura has also worked in the adoption/foster care field by helping families prepare for adoption, in addition to providing counseling for birth mothers.

Laura believes that everyone experiences struggles in their life and can benefit from sharing those experiences in a safe, supportive environment. My goal as a therapist is to help you reach the goals you set and empower you to make the changes in your life you would like to see.

Laura lives in Northwest Arkansas with her husband, two children, and dog. She enjoys exploring the outdoors with her family.

Timothy A. Cavell, Ph.D.
Clinical Psychologist

Dr. Tim Cavell is a Clinical Psychologist who uses short-term, problem-focused therapy that builds on existing strengths. He works with troubled families, strong-willed children, hyperactive students, rebellious teens, depressed adolescents, worried moms, disengaged dads, and distressed couples, as well those adults who have struggled with long-standing emotional problems. He is also trained to treat children and teens suffering from OCD. Dr. Cavell is a Professor in the Department of Psychological Science at the University of Arkansas. He has written three books: Working with Parents of Aggressive Children: A Practitioner’s Guide (2000), Anger, Aggression, and Interventions for Interpersonal Violence (2006), and You’re Not the Worst Parent in the World. Funding for his research has come from the National Institute on Drug Abuse (NIDA), the Institute of Educational Sciences (IES), and Health Resources & Services Administration (HRSA).
Dr. Cavell earned his PhD at LSU and interned at the Morrison Center for Youth and Families in Portland, OR. He and his wife, Lauri, have 3 children.

Meet TimTim's Blog
Angela C. Chapman, M.D.
General Psychiatrist, Medication Management

Dr. Angela Chapman completed her residency in adult psychiatry with an emphasis on community mental health in 1997 at the University of Arizona after graduating from the University of Arkansas for Medical Sciences. Her area of practice includes outpatient adult and older adolescences psychiatry.  She treats patients with bipolar disorder, major depression, anxiety disorders, substance abuse disorders, eating disorders, ADHD and womens’ issues. She has been board certified in general psychiatry by the American Board of Psychiatry and Neurology since 1998.

Carol Cordell, MED, LPC, NCC
Licensed Professional Counselor

Carol Cordell is a Licensed Professional Counselor and a National Certified Counselor. She has been providing mental health counseling since 2001 She joined Psychology and Counseling Associates in January of 2014. 

Her background includes residential treatment, intensive family counseling, school based mental health, individual counseling, group counseling, and relationship counseling. Throughout her career she has provided counseling and mental health services to people of all ages. 

Carol holds a bachelors degree in Psychology from the University of Arkansas and a master’s degree in Counseling and Career Development from Colorado State University. 

She believes that life is full of constant changes and you never know how you will react to a situation until it actually happens. Her hope is to help guide people through these situations providing them with a safe and comfortable environment, positive coping skills, and an increased sense of self.

Julie Council, MSW, LCSW
Licensed Clinical Social Worker

Julie Council is a licensed clinical social worker. She earned her Bachelor of Arts degree in Psychology at the University of Arkansas and received her Master of Social Work at the University of Arkansas in Little Rock. Julie has been working as a clinical social worker for 22 years.  Julie is also a professor at the UofA, School of Social work, where she serves as field instructor and internship supervisor for both bachelor level and master level social work students.  


Julie believes the most effective way to support someone seeking counseling is providing a safe space to explore the life stressors they face as well as any mental health issues they would like to address.  She is passionate about working with children and their families to overcome issues of conflict as well as address their mental health needs. Julie also enjoys working with adults struggling to adjust to or cope with life stressors. Julie utilizes evidence-based interventions to help clients develop healthy coping skills.


Julie enjoys traveling with her husband and two daughters as well as spending quality time with family at home. She spends most of her free time watching her girls play soccer, basketball, or golf, or visiting friends and family who live all over the country.  

Matthew Crouch, M.D.
Child and Adolescent Psychiatrist, Medication Management

Dr. Matthew Crouch is a child and adolescent psychiatrist. He was born and raised in Springdale where he graduated high school. He then attended Hendrix College in Conway and majored in biology. Dr. Crouch completed medical school at UAMS in Little Rock and his general psychiatric residency and child fellowship at UAMS, Arkansas Children’s Hospital, Arkansas State Hospital, and Methodist Behavioral Hospital. 

He is dedicated to improving the lives of children and their families through evidence-based psychotherapy and medication management. 

Dr. Crouch is excited to live in his home community with his wife and two children. He enjoys Crossfit, home improvement, Razorback sports and spending time with family and friends.

Sarah Gheen, LPC
Licensed Professional Counselor
Courtney Goodrum, LCSW
Licensed Clinical Social Worker

Courtney has been working as a mental health therapist for 25 years.   She has worked in community mental health clinics, psychiatric inpatient facilities, and private practice.   
Her areas of focus include working with teens, adults, couples, and families who are experiencing depression, anxiety, mood disorders, personality disorders, difficulties managing relationships, coping with divorce, school, work, and occupational challenges, and those facing the effects of trauma. 

Courtney provides a safe and caring environment where clients can be heard and supported.  Courtney starts where her clients are when they begin treatment and understands that one type of treatment approach does not work for everyone.  She uses a variety of evidence-based treatments and believes in the therapeutic value of a good sense of humor.  Courtney seeks to assist clients in developing skills they desire to live happier, more productive, and fulfilling lives.  Courtney received her Master’s Degree in Clinical Social Work from the University of Arkansas at Little Rock.  She is married with four children.   

Only seeing patients via telemedicine

Jonna Hussey, LCSW, RPT
Licensed Clinical Social Worker
Rachel Jarchow, LCSW
Licensed Clinical Social Worker

Rachel Jarchow is a Licensed Clinical Social Worker (LCSW). She earned a Bachelor of Social Work and a Master of Social Work from the University of Arkansas.  While earning her degrees, she completed internships at Dress for Success NWA, Springwoods Behavioral Health Hospital, and Washington County Drug Court. While obtaining her Master of Social Work, she worked full-time for Arkansas Department of Corrections providing advising, advocacy, and counseling for Washington County Drug Court participants.

Rachel specializes in working with adults of various ages, genders, backgrounds, mental health, and behavioral issues. She believes in providing individualized care to each client, by bringing light to their unique strengths so they may improve their overall well-being.

Rachel approaches the counseling process from a strengths-based perspective and believes in empowering individuals to overcome personal obstacles and in improving relationships. She primarily practices Cognitive Behavioral Therapy techniques but believes an integrative approach to therapy is often necessary to see true growth and change. Rachel is passionate in helping clients reach their full potential and realize they are in charge of their own lives. She feels honored to provide support and an empathic ear to clients through negative and positive times in their lives.

Originally from Jonesboro, Arkansas, considers NWA home. During her free time, she enjoys reading, her biking on local trails, spending time with family and friends, and being at home with her cat, Merlin, and dog, Albus.

Kathy Q. Jordan, LCSW
Licensed Clinical Social Worker

Kathy Jordan is a Licensed Certified Social Worker with more than 20 years of experience in day-treatment, school-based, inpatient and outpatient settings. She has been with Psychology & Counseling Associates for over 8 years. Her background and present work include:
Cognitive Behavioral Therapy
Solution Focused Therapy
Social Skills Training
Structured Play Therapy

She works with children, adolescents and adults, focusing on the following areas:    
Autism Spectrum Disorders
Behavioral Issues 

Kathy Jordan earned a Bachelor’s of Science Degree in Psychology from Arkansas State University and subsequently completed a Master’s Degree in Social Work from the University of Arkansas at Little Rock. She has earned certifications as a Certified Autism Specialist and a Trauma Focused Cognitive Behavioral Therapist.  She enjoys outdoor activities, biking, and spending time with family and her emotional support dog.  
Kathy’s philosophy can be summarized in a quote from Loretta Gizartis: “If someone listens, or stretches out a hand, or whispers a kind word of encouragement, or attempts to understand, extraordinary things begin to happen.”

Carley Knight, LCSW
Licensed Clinical Social Worker

Carley Knight, LCSW is a graduate of the University of Arkansas Master of Social Work program. She has experience in providing mental health services to children and families and has spent the last several years working in school-based setting in Northwest Arkansas. Carley has worked with children, adults, and families with issues related to trauma, anxiety, depression, eating disorders, adjustment disorders, and behavioral issues. Carley has extensive training in Trauma-Focused Cognitive Behavioral Therapy and Integrative Medicine for Mental Health.

Carley supports and offers a holistic, whole-body approach to mental health concerns. She believes in holistic health which integrates all areas of wellness to support clients in all areas of life. Carley operates from a strengths-based perspective and utilizes client centered, cognitive behavioral therapy, and solution focused techniques throughout treatment. Carley believes it is an honor to hold space for others to find hope, purpose, and the courage to continue in the life they’ve been given, and she does her best to ensure her therapeutic space is one where each client feels loved and heard.

Outside of the therapy office, Carley enjoys spending time with her husband, family and friends, teaching workout classes, exploring the outdoors, volunteering in her community, cooking, and traveling.

Christopher Lankford, LCSW
Licensed Clinical Social Worker

Christopher Lankford is a Licensed Certified Social Worker. He earned his master’s degree in social work from the University of New England in December of 2018.

Christopher has over three years’ experience working with children, adolescents, and their families in community health. He has worked with children with a wide range of issues, including anxiety, depression, ADHD, trauma, adjustment to stressors, and behavioral.

As a clinical social worker, Christopher believes in the dignity and worth of each person and provides a safe, compassionate, and empathetic environment while working with his clients.

Christopher is passionate about working with children and their families to help them learn skills they can use to manage their issues and live more satisfying lives. He uses evidenced-based therapies to help his clients develop skills to accept their thoughts, feelings, and experiences and to learn more helpful ways to respond to them.

Christopher has lived in Fayetteville for 11 years. He is a proud husband of 16 years and a proud father of one son and two dogs. He enjoys hiking, kayaking, just being outdoors, and hanging out with his family in his free time.

Kathryn Malbica, LCSW
Licensed Clinical Social Worker

Kathryn Malbica is a Licensed Clinical Social Worker who is a dedicated and compassionate therapist with over fifteen years of experience. She received her master’s degree from the University of Utah and started her career working in hospice providing grief counseling to families . She has experience working in outpatient, in home and school settings applying evidence-based practices to individuals, couples, and families with a history of encouraging and empowering people of all ages toward improved behavior, self-esteem and decision making. Treatment specialties include issues addressing depression, anxiety, ADHD, parenting education, mood disorders , difficulties with parenting, grief and loss issues as well as dealing with the challenging effects of trauma, divorce and adjustment concerns.

I believe in meeting the person where they are currently at and helping them work toward their desired goals while reducing symptoms to lessen challenges and increase healing. Truly, life is a journey , in which an acclaimed author once wrote “ Sometimes the longest journey we make is the sixteen inches from our heads to our hearts. “ —Elena Avila.

In her spare time, Kathryn enjoys spending time with her daughters and grandchildren, hiking and traveling. Of course, she cherishes her past mountaineering adventures while once living close to the Rocky Mountains and is looking forward to new adventures here in NWA.

Dawn Martin, LPC
Licensed Professional Counselor

Dawn Martin is a Licensed Professional Counselor with over 10 years of experience. Dawn earned her master’s degree in counseling and her master’s degree in business. Dawn is also a certified mediator for the State of Arkansas, is a published author and a combat veteran. Dawn specializes in working with children, adolescents, adults, and couples of various ages, genders, and backgrounds. Dawn has experience working on a wide range of issues including trauma, anxiety, depression, grief, relationship problems and adjustment to life stressors.

Dawn approaches therapy with a trauma-informed mentality and uses an integrative model of counseling that relies heavily on a strengths-based and person-centered perspective to target each client’s specific needs with empathy and unconditional positive regard.

Dawn believes that the greatest gift of therapy is that it helps us learn how to fully be ourselves and how to fully inhabit our lives.

I am a radically genuine therapist who shoots it straight. I come from a caring and validating place, and I would be honored to share in this journey with you.

Kristen McCray, LCSW
Licensed Clinical Social Worker

Kristen McCray is a graduate of the University of Arkansas Social Work program and Licensed Certified Social Worker. She has experience providing mental health services to a wide variety of clients including school-aged children, adolescents, and adults of all ages. She can provide guidance and support in managing stress, depression, anxiety, adjustment disorders, behavioral issues, low self-esteem, mood difficulties, anger management, grief, trauma, developmental delays, and more.


Kristen offers a holistic approach, meeting any client where they are to formulate the best mode of treatment and plan for care with their collaboration. Her first priority with client is building a strong foundation through a trusting therapeutic relationship. She is clinically trained in Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) and has walked alongside many people who have experienced traumatic events. She also has experience in working with people who have struggled with substance abuse and can support clients in exploring dependence on drugs or alcohol in a non-judgmental manner.  Kristen is flexible, laid back, and supportive of the people she works with. She takes creating a safe place for her clients seriously and will ensure her office is one where they feel sincerely heard.


Outside of work, Kristen enjoys spending time with her husband and two standard poodles, Cecil and Ralphie. Her hobbies include cheering on the Razorbacks, traveling, crafting, and thrift shopping. 

Leslie Meeker, LPC
Licensed Professional Counselor

Leslie Meeker is a Licensed Professional Counselor who has been in private practice in Arkansas for over 20 years. She has 37 years of experience in the mental health care field, holding various positions from group home staff member to clinical director.

Leslie earned her B.S. in Psychology and B.A. in Sociology from Methodist University in North Carolina and her M.A. in Clinical Psychology from the California School of Professional Psychology. She has trained extensively in sex and relationship therapy and the treatment of sexual trauma, sexual compulsivity, and dissociative disorders at the Masters and Johnson Outpatient Clinic in St. Louis, Missouri where she was later employed as a primary therapist. In 2001 Leslie began her private practice in Northwest Arkansas.

Leslie provides person-centered, affirmative, yet directive psychotherapy for individuals and couples. She helps clients recognize and work through the “unfinished business” that sustains ineffective coping patterns. Clients learn to identify and respect negative coping strategies, as they were at one time necessary for life’s navigation. Through mindfulness, self-care, and making deliberate choices, clients are empowered to practice new habits, improve interpersonal skills, and attain and sustain mutually nurturing relationships.

She is committed to providing a judgment-free, positive therapy environment for individuals and couples to address sensitive issues openly. Leslie believes strongly that one’s physical, mental, emotional, and sexual wellbeing are interdependent. Struggles related to depression, anxiety, trauma, and grief are fully addressed, as well as specific sexual issues, such as sexual desire discrepancies, difficulties with sexual arousal or function, fidelity issues, deficits in sexual confidence or knowledge, and issues related to sexual orientation and identification. She guides her clients to find safety, sanctuary, and pleasure within their bodies and experience mastery and ownership of their bodies, whether individual or partnered.

Leslie views relationship structure as a very personal choice and respects both traditional and non-traditional relationships and sexual lifestyle choices.

In her free time, Leslie enjoys being outdoors, water sports, fitness, and has a love for animals.

Only seeing patients via telemedicine

Ashley Mitchell, LPC
Licensed Professional Counselor

Ashley Mitchell is a licensed professional counselor who has been working with adults, older adults and couples for almost ten years. She earned a Bachelor of Science Degree in Social Psychology from Park University and a Master of Science Degree in Counseling Psychology from Avila University. Ashley has worked with clients in private practice, outpatient hospital and hospice settings.

Recognizing that each individual and their story is unique, Ashley utilizes a variety of therapies in working with clients. Her goal is to provide a safe space for exploration, growing self-awareness, growing understanding, finding meaning, and movement towards one's goals.

Ashley enjoys spending time outdoors hiking and with her foster dog. She loves making and listening to music. Ashley also enjoys meditation practice.

Haley Medford, LMSW
Licensed Master Social Worker

Haley Medford is a Licensed Master Social Worker (LMSW). She earned a Master of Social Work from the University of Arkansas.  She has completed internships at the Children’s Safety Center and Hope Cancer Resources. 

Haley works with children from ages 3-18 and adults. She has experience working with different kinds of trauma with individuals from varying life experiences and backgrounds. She believes in each individual's capacity for healing and growth. She approaches counseling using a holistic method incorporating mindfulness and play therapy techniques. Haley uses a strengths-based perspective in counseling and believes in collaboration throughout the therapeutic process. She is committed to making a space that feels safe and authentic for her clients. 

Originally from Austin, Texas, Haley considers NWA home. During her free time, she enjoys running the trails, yoga, reading, and spending time with family, friends, and her dog Lucy.

Kamie Meeks, LCSW
Licensed Clinical Social Worker

Kamie Meeks is a Licensed Clinical Social Worker focusing on children and adolescents, people with eating disorders, women’s issues, marital therapy and group therapy.

Only seeing patients via telemedicine

Anna Mendenhall, LCSW
Licensed Clinical Social Worker

Anna Mendenhall, has been providing therapy services in Northwest Arkansas for over 8 years. She has worked in school-based mental health as well as integrated behavioral health, and specializes in working with children, teens, and young adults. Her areas of focus include treating anxiety, depression, trauma, adjustment to life and family changes, inattention/impulsivity, and behavior concerns. One of her specialties is using Trauma-Focused Cognitive Behavioral Therapy to treat child trauma. Anna is also passionate about working with members of the LGBTQIA+ community, and about advocating for issues of social justice on a macro level. In session, Anna aims to provide a safe and supportive environment for clients to feel heard, validated, and empowered. She uses a cooperative, individualized approach to therapy that considers each individual client’s goals, strengths, and needs using evidence-based treatments and a person-centered perspective.  In her work with children, Anna often uses therapeutic art and play as a way for clients to express themselves.

A native of Arkansas, Anna earned her BA from University of the Ozarks and her Master of Social Work from the University of Arkansas. When she is not at work, she enjoys painting, reading, gaming, and being generally nerdy. She loves spending time with family, friends, and her 2 rescue dogs.

Kristen Shepherd, APRN, MSN, PMHNP-BC, CPNP-PC
Psychiatric Nurse Practitioner, Medication Management

Kristen Shepherd is a Psychiatric Mental Health Nurse Practitioner, Board Certified by the American Nurses Credentialing Center in 2020 to provide psychiatric care to children, adolescents and adults. She has worked in mental health care since 2003 and received training and education through the University of Arkansas at Little Rock and the University of South Alabama. Kristen is passionate about mental health care, and loves connecting with people of all backgrounds, educating and guiding using a holistic, integrated approach. She has experience working with concerns such as anxiety, depression, sleep disturbance, trauma, autism, learning difficulties, attention issues, psychosis and more.

When she is not actively practicing nursing, Kristen loves spending time with her family and pursuing new interests and hobbies. She is currently enjoying learning guitar and pickleball. From time to time, she enjoys reading, singing, cooking, running, and yoga.

Melia Snyder, Ph.D., LPC
Licensed Professional Counselor

Melia Snyder is a Licensed Professional Counselor. She has worked in private practice, integrated care, wilderness, and community mental health settings. Melia has a Master of Arts in Clinical Mental Health Counseling from Appalachian State University and a Doctorate in Counselor Education and Supervision from the University of North Carolina at Charlotte. She is licensed in Arkansas, Colorado, and North Carolina. She is a Registered Expressive Arts Therapist.

Melia’s practice primarily focuses on working with individual adults though she also has a depth of experience working with children, teens and families. Melia companions her clients in their journey of self-discovery and supports them in cultivating lives of meaning, connection, vitality and authenticity. The journey of being a human is not easy, especially in these times or uncertainty, division, and endless distraction. Melia offers a safe space for being and feeling, imagination and the re-enchantment of everyday life. 

Melia’s therapeutic approach is rooted in Jungian Psychology, based on the work of Dr. Carl Jung. She also has extensive training and leadership experience in Expressive Arts Therapy and trauma-informed practice. Regardless of population or setting, Melia finds that presenting symptoms often tell a story and offer information and direction for moving forward. Through practices that access the unconscious such as dreamwork, creative expression and inquiry, and working with activated states of being, clients begin to listen and honor their own wisdom and knowing. Rather than taking direction from outside of oneself, clients learn how to listen, explore, relate and honor their own inherent wisdom and guidance. Beginning with a friendly knowing and tending of the inner landscape, healing and wholeness become possible as her clients cultivate the strength, resilience, and courage to risk knowing and becoming themselves.


Melia’s area of expertise includes:

  • Grief and Loss
  • Co-occurring health issues
  • Addiction recovery support
  • Women’s Issues
  • Depression
  • Spirituality and personal growth
  • Anxiety
  • Trauma
  • Life Transitions
  • Relational and Family of Origin issues
  • Dislocation and loneliness

Melia trains with the Heartland Association of Jungian Analysts and is a member of the NWA Friends of Jung. She enjoys reading, writing poetry, gardening, hiking, canoeing, cooking, and playing with her two Great Pyrenees dogs.

“I consider therapy to be a tending and care of the Soul, indeed this is what the term actually means in its original Greek. I will meet you where you are and work alongside you in knowing, understanding, healing, loving, and becoming yourself. According to your own needs and inclinations, sessions may include practices such as dream work, ritual and ceremony, somatic and creative inquiry, spiritual integration, contemplative practice, nature-based connections, or ‘experiments’ to try on new ways of being. These approaches can act as a doorway to help you grow in self-awareness and awaken a spirit of creativity, agency, and possibility toward life. I engage in my own analysis, and highly value this approach as both a path toward healing and wholeness and a way of being in the world.” 

Alyssa Raggio, Psy.D.

Alyssa Raggio is a post-doctoral psychologist who is passionate about providing psychotherapy and psychological testing for individuals who are struggling with a variety of mental health concerns. She approaches treatment by using a person-centered, trauma informed approach and is passionate about evidence-based practice, including Cognitive Behavioral Therapy and Acceptance and Commitment Therapy. Alyssa strives to form a collaborative relationship with her clients and aims to de-stigmatize the process of mental health treatment.

She enjoys working with adults who are experiencing concerns related to trauma, anxiety, obsessive compulsive disorder, phobias, adjustment disorders, gender and sexual identity, as well as other mental health symptoms. She believes that a nonjudgmental, safe space is imperative for a successful therapy experience.

Alyssa obtained her undergraduate degree from Arkansas Tech University, where she majored in psychology and sociology. She then obtained her master’s degree in psychology from Western Carolina University. After becoming licensed with her master’s degree, Alyssa worked as a community-based therapist for adults struggling with severe and persistent mental illness for two years before returning to Western Carolina University and obtaining her doctorate in psychology. She has experience in a variety of settings, including hospitals, the VA, a college counseling center, and an outpatient setting for first responders.

Alyssa lives in Fayetteville with her husband. She loves the outdoors and can be found spending most of her free time hiking and walking with her dog, Russ.

Carrie Ann Reed, LPC
Licensed Professional Counselor

Carrie Reed has been practicing as a Licensed Professional Counselor (LPC) since 2013. She works with children, adolescents, adults, families, and couples. Carrie received a bachelor's degree in Psychology and a master's in Mental Health Counseling from the University of Arkansas. She started out in an agency setting and then transitioned into private practice in 2018. Carrie is a very passionate therapist and utilizes a person centered approach, incorporated with cognitive behavior therapy with this. Carrie has a passion for helping others in overcoming mental health obstacles regarding a wide range of topics. She has lived in Fayetteville since 2004 and is married with two children. When Carrie is not working she enjoys the outdoors and spending time with her family. 

Katie Rievert, LCSW
Licensed Clinical Social Worker

Katie Rievert is a Licensed Clinical Social Worker (LCSW). She is trained as a generalist and works with a wide variety of concerns and communities. Katie specializes in working with clients who want to address anxiety, depression, trauma, LTGBTQIA2+ concerns, identity development, relationship issues, life transitions, self-esteem, and body image concerns. She has training in treating trauma and is recognized as a Certified Clinical Trauma Professional (CCTP) by the International Association of Trauma Professionals. She is committed to providing an inclusive and non-judgmental space that fosters warmth, compassion, courage, humor, and honesty. 

Katie’s work emphasizes empowering clients to practice the skills, discover their strengths, and clarify the values that help them to live meaningful and authentic lives. She provides an individualized approach that fits client personalities, strengths, and needs, incorporating a variety of evidence-based techniques. Most importantly, Katie believes that establishing a strong therapeutic relationship is the most important factor in co-creating an environment for clients to reach their goals.

Katie earned her Master of Science in Social Work at the University of Arkansas and has previously worked with older adolescents and adults from a wide breadth of backgrounds and life experiences within school-based (college and high school), non-profit, and medical settings.

In her free time, Katie enjoys being outside, eating good food, reading, and spending time at home with her family and animals.


Ananda Rosa, LCSW
Licensed Clinical Social Worker

Ananda Rosa is a licensed clinical social worker focusing on adolescents, college aged youth, and families.

Chuck Shields, LPC-S, CCTP
Licensed Professional Counselor

Chuck Shields is a Licensed Professional Counselor (LPC) with over 20 years’ experience working with children, adolescents and college/young professional ages. 

He received his bachelor’s degree at the University of Tennessee at Chattanooga and two Master’s degrees at Southwestern Seminary in Fort Worth, Texas. He is a board approved supervisor with the Arkansas State Board of Examiners, and a certified clinical trauma provider for adults and adolescents with the International Association of Trauma Professionals. 

Shields worked at Cook Children’s Medical Center in Ft. Worth as a therapist. Most recently, he worked at Vantage Point/Vista as a lead therapist in the therapeutic day treatment unit. He has experience in medical, wilderness experiential, and outpatient settings. Chuck’s strongest experience is with anxiety, mood and personality disorders. 

Chuck resides in Bentonville, enjoying life with his wife and two children. He is an avid trail runner and tells corny jokes.

Lindsey Wagner, LCSW
Licensed Clinical Social Worker

Lindsey Wagner is a Licensed Certified Social Worker with experience working in trauma interventions including Trauma-Focused Cognitive Behavioral Therapy (TFCBT) and Eye Movement Desensitization and Reprocessing (EMDR).  Lindsey earned her Master of Social Work from The University of Memphis. 

She works with children, adolescents, and young adults struggling with trauma, depression, transition, and anxiety. Lindsey hopes to help those in her space to find acceptance, serenity and confidence to face life’s challenges. 

Lee Walton, LPC
Licensed Professional Counselor

Lee Walton is a Licensed Professional Counselor. He has been in private practice since 2010 and graduated with a Master of Arts with honors in Community Counseling from Regis Jesuit University of Denver.

His area of expertise includes:

  • Depression
  • Anxiety
  • Self Esteem
  • Spirituality
  • Grief & Loss
  • Childhood Trauma
  • Sexual Trauma
  • Life Transitions
  • Relational and Family of Origin issues
  • Personality and Mood Disorders

Lee works with adult individuals and engages counseling using a client centered style at a pace that is personable and comfortable for his clients. The foundation for Lee’s approach to healing is Jungian Psychology based on the work of Carl Jung.  As Jung discovered, Lee also believes that psychological distress is a result of a psychic imbalance that is experienced consciously as feelings of alienation and isolation from within one’s self. The imbalance affects and distorts our ability to think rationally, to feel stable, and work productively. It sabotages how we relate to others by threatening self expression and creating thoughts and fear of judgment, rejection and betrayal. Jung believed that by healing this rift through self-exploration, we come to know and accept our self and in doing so become genuinely open to others and the effects of the world around us.

Lee applies an integrated approach based in Jungian Psychology with other modalities that he considers work well collaboratively such as Gestalt and Narrative therapies. Collectively, these modalities incorporate the dynamics of body and mind in the process of healing. Symbolically, the body and mind represent the unconscious and conscious polarities of psychological distress.

Lee is married and has three adult children. He enjoys gardening, backpacking and fly fishing. He is a member of the American Counseling Association, NWA Friends of Jung and the CG Jung Society of Colorado.

“I can help you explore the sources of suffering that lead to understanding and acceptance which evolve toward a greater authentically lived life. As your counselor, my goal is to help you uncover repressed, misplaced potential to lead a life that is worth celebrating. While we can't change difficult situations of the past, we can work together to better understand and resolve challenges in your life today. By applying complementary therapeutic approaches, we will unearth long-standing negative perceptions that may be holding you back from experiencing a more fulfilling and meaningful life.”

Danell Will,LPC
Licensed Professional Counselor

Danell is passionate about guiding individuals to recognize their worth, strengths, and resiliency, so they may step into their full potential. She believes that the therapeutic relationship is the foundation for change and works hard at creating a safe and authentic space for people to explore their life experiences while working towards achieving their personal goals. Danell strives to make all clients feel seen, heard, and genuinely known. She adamantly believes that all people are deserving of affirming and inclusive care and is a proud LGBTQ+ ally and advocate. 
Danell has significant experience working with adolescents and adults struggling with various issues including major mental illnesses, PTSD, life adjustments, significant crises, relationship problems, and identity formation. She approaches therapy with a trauma-informed mentality and uses an integrative model of counseling that relies heavily on a strengths-based and person-centered perspective to target each client’s specific needs with empathy and unconditional positive regard. Additionally, she is trained in Eye Movement and Desensitization and Reprocessing (EMDR), an evidenced-based technique that can help people overcome negative side effects and emotional distress from trauma and disturbing life experiences. 
Danell is a Licensed Professional Counselor (LPC) who graduated from the University of Nebraska at Kearney with a Bachelor of Science in Family Studies and a Master of Science in Education in Clinical Mental Health Counseling. 
When she’s not in office, you will most likely find Danell with her nose in a book, searching for the next binge-worthy documentary, or drinking one too many cups of coffee. She also loves quiet, cool mornings on her porch and finds great joy in pretending she’s the next great pop star during her morning commute. 

Rogers Providers

Kristy Bailey, LPE-I
Psychological Examiner

Kristy Bailey is a Licensed Psychological Examiner who provides testing and assessment services to adolescents and adults for a variety of concerns, including learning disabilities, ADHD, and mood disorders. 

Kristy joined the PCA staff in September 2011 and also works as a psychological examiner in the Bentonville school system. 

Bailey earned her Bachelor’s degree in Public Administration at Harding University and then completed the Counseling Psychology masters program at the University of Central Arkansas. Her previous career experience included counseling and testing varying populations and issues in a community mental health center in central Arkansas. 

Kristy has three boys who keep her busy with their activities. She is active with her church and enjoys playing tennis, being outdoors, and spending time with her family.

Mallory Bockelman, LPC, PMH-C
Licensed Professional Counselor
Mallory values being real and genuine with her clients. She is confident in the therapeutic relationship as an avenue for healing and growth. She has a realistic and practical approach that allows for the development of a comfortable and safe space for clients. Mallory has over 10 years of experience working in a variety of inpatient and outpatient settings throughout her career. She works with issues including life transitions, relationship concerns, self-esteem, adjustment, and exploration of personal identity and meaning. Mallory also has significant experience working with clients to find relief from symptoms related to bipolar disorder, depression, and anxiety.
Mallory is certified in perinatal mental health through Postpartum Support International. This allows her to better help meet the mental health needs of mothers and birthing people in northwest Arkansas. The process of trying for a baby, pregnancy, and postpartum is an extremely vulnerable time. Mallory is available to offer support to those experiencing any level of stress, anxiety, or depression during the perinatal period.
She also has specialized clinical training in EMDR which is an evidence-based practice for the treatment of traumatic and/or distressing events. Working through trauma is a delicate process, and Mallory has experience assisting clients in healing from the past when they are ready.
Mallory desires to partner with you as you engage with the hardships of life. She will hold hope for you and encourage you forward as you achieve your goals. Mallory is a proud LGBTQ+ advocate and ally. Personally, she enjoys collecting rocks and minerals, playing Mario Party or board games with friends and family, and is never caught without her water bottle. 
Kelly Gray, LCSW
Licensed Clinical Social Worker

Kelly Gray - I am a Licensed Certified Social Worker with over 10 years of experience in mental health care.  I obtained my undergraduate degree in psychology from the University of Arkansas and followed with a Master’s Degree in Social Work. 

I love helping others reach their full potential and offer a compassionate and casual style of practice.  I am honored to help my clients through difficult challenges and help them carry their burdens.  I believe that everyone can reach the answers they need; sometimes we just need a little guidance along the way.  I work with a wide array of struggles including anxiety, panic, mood disorders, trauma, grief, and adjustment. 


Nicole Hill, LPC
Licensed Professional Counselor

Nicole Hill is a Licensed Professional Counselor (LPC) and an Advanced Alcohol and Drug Counselor (AADC). She has worked with adolescents and adults struggling with various issues including post-traumatic stress, life transitions, self-esteem, depression, anxiety, anger management, personality disorders, OCD and addiction. Nicole is a strong ally for the LGBTQIA community and has knowledge and experience with the struggles that may come with being in this community.

Nicole has specialized clinical training in EMDR which is an evidenced based practice for treatment of PTSD, distressing life events, and trauma. Working through trauma is a tough process and Nicole has experience and advanced training in helping clients heal from the past.  Nicole also has additional training in ERP therapy which is regarded as the gold standard for treatment of OCD.

Nicole focuses on the whole person. She focuses on helping the individual see their worth and find their purpose and meaning in life. One of the most important factors in counseling is creating a positive therapeutic alliance that will help you (re)build lost connections, allowing for understanding, empathy, and a supportive environment.

She uses techniques from various sources including Adlerian Therapy, Person-Centered Therapy, Cognitive Behavioral Therapy, Dialectical Behavior Therapy and Exposure and Response Prevention Therapy.

Personally, Nicole enjoys spending time with her family, attending college/minor league baseball games and local cultural events.

Heather Humphrey, MSN, APRN, PMHNP-BC
Psychiatric Nurse Practitioner, Medication Management

Heather Humphrey is a Board Certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) by the American Nurses Credentialing Center. This board certification enables her to treat mental health across the lifespan, which allows her to care for and prescribe medicine for children, teens, and adults. She received her Master of Science in Nursing degree from Walden University. Her background includes working in an intensive care unit and interning in outpatient psychiatric settings, where she has experience treating anxiety, depression, substance abuse, mood disorders, sleep disorders, PTSD, ADHD, psychotic disorders, and more.


Heather believes in a holistic approach to treatment, which she believes encompasses medicine management, therapy, lifestyle changes, and alternative therapies. Heather’s goal as a PMHNP is to help those in need and to allow them to feel safe and understood as they navigate through the journey of life. She understands the many challenges of life, so she will work to provide a flexible schedule to allow for opportunities for care as conveniently as possible. Heather understands that each person’s story is unique. She believes in an inclusive, non-judgmental atmosphere where you can feel safe, accepted, and understood. She will work to ensure that the best outcomes are achieved.


In her free time, Heather likes to spend time with her husband and their children. She is an avid animal lover. She also enjoys reading, practicing yoga, outdoor activities, and traveling.

Steffanie Naples, LCSW
Licensed Clinical Social Worker

Steffanie Naples is a Licensed Clinical Social Worker (LCSW). She received her Bachelor of Social Work and Master of Social Work at the University of Arkansas in Fayetteville. Steffanie’s experience includes working with individuals of various ages ranging from childhood through senior adulthood and has practiced in settings such as school-based and college mental health, inpatient behavioral health, with Veterans experiencing trauma, and with other diverse populations.

Steffanie is passionate about meeting her clients where they are at in life and in providing a safe, supportive, judgment free space for her clients to heal. She practices from a strengths-based perspective to help empower clients through their inherent strengths and believes in the dignity and worth of each individual, as well as the importance of human relationships. She has experience with a wide range of issues including anxiety, depression, trauma, adjustment and life transitions, body image concerns, and grief. Steffanie uses a variety of treatment techniques to help clients work toward achieving their treatment goals.

In her free time, she enjoys reading, exploring new restaurants and coffee shops, and spending quality time with her family, pets, and friends.


Caroline Sawyer, MSW, LCSW
Licensed Clinical Social Worker

Caroline Sawyer Caroline Sawyer is a Licensed Clinical Social Worker with 20 years of experience.  Caroline has been with Psychology and Counseling Associates for 16 years.  In private practice since 2002, she previously served as the Director Inpatient Services of an inpatient psychiatric unit.  Caroline also worked in a university counseling center and in a school counselor role for grades 7-12.  Caroline's experience has involved individual, group, and marital work with clients.  Through her experience, Caroline has developed a passion for treating trauma, anxiety, depression, grief, and adjustment disorders. 
Caroline holds a Bachelor's Degree in Social Work from Harding University in Searcy, AR and a Master's Degree from Washington University in St. Louis.  Caroline holds a Level 1 and 2 certifications in EMDR (Eye Movement Desensitization Reprocessing.) 
Caroline truly believes that change is always possible.  She believes in the power of simply being present to hear someone's story.  Caroline feels everyone deserves to be met where they are and to be heard. Life is challenging and we are here to help you navigate those challenges in a positive manner. 
Caroline is a wife and mother to two daughters. She enjoys spending her time outdoors with her family, exercising, and traveling.  

Only seeing patients via telemedicine

Matt Strickland, LPC
Licensed Professional Counselor

Matthew Strickland is a Licensed Professional Counselor (LPC). He earned a Bachelor of Science in Social Psychology from Park University and a Master of Science in Counseling Psychology from University of Central Arkansas. Matt completed Internships at Arkansas Family Counseling, Birch Tree Communities, and Conway Human Development Center. His previous experience includes working as a Licensed Psychological Examiner, providing counseling, psychological testing and evaluation, behavior program management, and crisis intervention to clients in a residential treatment setting, as well as working as a Licensed Professional Counselor, providing individual and group therapy to a wide range of clients in a community counseling setting.

Matt leans heavily on humanistic and existential philosophies, believing that people are free to cultivate their own ways of finding meaning, purpose, and value, and that everyone has within them the potential to reach their own unique style of greatness. He has an eclectic, creative, and spontaneous approach to the therapeutic process, utilizing techniques from a variety of sources including, Individual psychology, Analytical psychology, Gestalt psychology, Person-Centered Therapy, and Cognitive-Behavioral Therapy.

What Matt feels is most important in counseling is to foster a therapeutic alliance, which will provide an understanding, empathetic, and supportive environment where clients can explore and overcome their unique barriers in order to reach their full potential.

In his free time Matt enjoys spending time with his family, cooking, and taking advantage of the natural beauty of Northwest Arkansas.

Laura Williams, MSN, APRN, PMHNP-BC
Psychiatric Nurse Practitioner, Medication Management

Laura Williams is a psychiatric mental health nurse practitioner at Psychology and Counseling Associates.  She works to provide compassionate psychiatric care to adults, adolescents, and children.  She has a less is more approach to medications and strives to use the minimal amounts of medications to get the best overall outcomes for patients.

Nurse Practitioner Williams has worked in mental health care since 2016. She received her training in Missouri and Arkansas. She is a member of the Sigma Theta Tau International Honor Society of Nursing.

She is married and has three grown children. She cherishes spending time with her family at the lake, boating, or relaxing. Her hobbies include crocheting and cooking, and she loves watching good documentaries.